symplr Trust Center

symplr Trust Center

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symplr Trust Center | Let's simplify healthcare. Together.

The symplr Trust Center is your one-stop destination for fast, reliable access to the security, privacy, and compliance information you need to evaluate and partner with symplr confidently. The Trust Center is designed to reduce friction, empower your team to self-serve, and eliminate delays with always up-to-date documentation.

Trust Center Access and Security Documents

The information within this Trust Center is the Confidential Information of symplr software LLC. The customer’s ability to access the Trust Center and its contents are subject to symplr’s approval, and are further subject to the customer having an appropriate non-disclosure agreement in place with symplr, or to having other appropriate, contractually binding confidentiality obligations in place with symplr. It is the customers responsibility to ensure the security documents accessed and used by the customer are applicable to the symplr products and product versions actually used by the customer. For on-premises deployments, the customer is responsible for managing and maintaining its own security controls, requirements, protocols and policies. The customer is solely responsible for any unauthorized, unpermitted, illegal, inaccurate or otherwise misleading use of the Trust Center or its contents.

Badges

iso-27001-2022
ISO 27001:2022
soc1-type-2
SOC 1 Type II
nist-800-53
NIST

Accredited security and data protocols

At symplr, we are steadfast in our dedication to customers to ensure healthcare workers have more time to focus on patient care, and security has a big role in that. symplr’s security and privacy strategy encompasses our software products, the guidelines and technology tools we deploy, and our internal processes.

While recognizing there are inherent risks, we take proactive measures to help strengthen our security protocols and continually improve. Our security measures are verified and accredited by the top industry certifications, as measured by leading independent third parties.

Our Secure by Design pledge, SOC 2 attestations, and HITRUST recertification for symplr solutions underscore our dedication to preventing and protecting against future threats by safeguarding sensitive data, recognizing that healthcare systems cannot afford disruptions.

Saeed Valian

Chief Information Security Officer

Tips

  • Once approved for access, use the search bar or the AI Agent at the top of the page to find relevant information and documentation.

Quick Summary

One or more annual third-party audit(s)

Annual third-party penetration testing

Has a disaster recovery plan

Has cyber insurance

Uses a centralized IAM solution (SSO) to manage employee access

Documents & Knowledge Base FAQs

About symplr

symplr Operations Platform

symplr is a leader in enterprise healthcare operations software and services with a first-of-its-kind operations platform. Trusted in 9 of 10 U.S. hospitals and 400+ U.S. health plans, symplr optimizes operations and maximizes care powered by our cloud-based workforce, quality, provider data management, and spend solutions. Gain efficiencies, reduce complexity and improve outcomes where it matters most. Learn how to stay ahead of change at www.symplr.com.

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